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Ottawa is a proud multicultural city and reflects the rich cultures and traditions of both English and French Canada.

The city is bilingual and approximately 50 per cent of its residents speak English and 30 per cent speak French. The remaining 20 per cent speak other languages.


For information on driving in Ottawa and how to get a licence, see Driving in Ontario.


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Police services

Ottawa is protected by the Ottawa Police Service.

Contact the police: When to call 9-1-1

Dialing 9-1-1 is only to be used in emergency situations. An emergency is any situation that requires immediate assistance from the police, the fire department or an ambulance.

If you know your situation is not a life-threatening emergency or a crime in progress, then call the other phone line at 613-230-6211.

To report theft, property damage, missing person or stolen vehicle, contact 613-236-1222 ext. 7300

For all other enquiries, contact 613-236-1222.

Places of worship

As a diverse city and a large immigrant population, all of the world’s major faiths are practiced in Ottawa. To find a place to worship or study your religion, see Cultural Associations/Organizations.

Pre-arrival settlement and employment services in Ontario