Get information that is essential for all newcomers to Canada


Most basic health care services in Ontario are publicly funded. York Region’s residents are covered by the Ontario Health Insurance Plan (OHIP). Prescription drugs and some other medical services are not covered by OHIP, so additional insurance is recommendable.

Newcomers are advised to find family doctors to receive primary medical care. Family practitioners can prescribe medications and refer their patients to specialists and to hospitals. Not all family physicians accept new patients, so if you have difficulties in finding a health care provider, enrol the Health Care Connect Program of the Ministry of Health and Long-Term Care.

If you still haven’t found a family doctor but you need medical attention, you can go to a walk-in-clinic.

In case of a medical emergency (when there is a life-threatening condition) call 9-1-1. York Region Emergency Medical Services works 24 hours per day and uses up to 33 ambulances, nine rapid response vehicles and four special response vehicles. Be considerate and don’t call 9-1-1 if your situation is not an emergency.

For a list of hospitals in York Region visit the website.