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Ndumiso is another great example of a newcomer working hard to find the career he wants in Canada through determination and creative thinking. Read on to learn how Ndumiso found his chosen career in telecommunications.

After moving to Canada from Swaziland, Ndumiso received his telecommunications diploma. Finding work after graduation, however, was not easy. Frustrated with online applications that never resulted in a response, he decided to go directly to the reception at a telecommunications company and ask where the employees who had the job he was looking for parked their trucks.

The receptionist indicated the correct parking lot and Ndumiso parked nearby to see if he could meet an employee and get some tips about finding employment. After a few conversations with the men as they left their trucks, one person told Ndumiso,

“Ask for my supervisor – tell him I sent you.”

Equipped with both the employee and the supervisor’s name, Ndumiso went back to the reception and requested a meeting with the supervisor, who came out surprised thinking he didn’t have any interviews that day.

The short story is that Ndumiso gave his pitch, the supervisor liked his resume, set him up with an interview and Ndumiso was hired within the week. It is this kind of initiative that can really help you to get ahead in Canada.

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Taking advantage of great opportunities

When an opportunity came up to apply for commercial internet work at the same company, Ndumiso took it and was happy to move into a position where he could continue to learn about the industry and advance towards his goal of becoming an expert in the field.

Ndumiso was hired for the commercial position and found that there were some differences he needed to get used to. For one, business owners understood very clearly how much they had at stake if their Internet was not functioning properly. They were quick to choose an option that would give them the best ability to serve their customers, and did not haggle about the price or complain that the service was too expensive. Additionally, the commercial customers had much more complex problems to solve and the jobs took a long time to finish.


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The upside was that Ndumiso had a great team to work with and access to other expert resources whenever necessary to get the commercial jobs done. Another perk was the appreciative attitude of commercial customers – something I can personally identify with…my gratitude at getting my business internet functioning properly and up to speed was over the moon!

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Marie Gervais, PhD, CEO Shift Management is a business-to-business entrepreneur who specializes in helping employers train their middle management to lead, get their workplace learning online and interactive, and conduct team assessments to figure out who to promote and how. She has a background in integrating internationally-trained individuals to the workplace and has supported many businesses in their efforts to hire, retain, support and promote immigrant and diverse employees.

Get in touch – she would love to hear from you: [email protected]